Our Supplier Partners
At MDS, we view our suppliers as our partners. These partners contribute to our ability to deliver to our customers and, ultimately, to achieving our core purpose.
When it comes right down to it, choosing the right supplier and building a mutually beneficial working relationship is as important to our customers as it is to us.
Like MDS itself, the suppliers we choose are known for their superior products and services and their reliability. To ensure we optimize these partnerships, we employ a unique Supplier Relationship Management (SRM) program.
Our SRM initiative is based on the key themes of consistency and professionalism, metric-based measurement, proactivity and joint management.
It incorporates tools, processes and resources that guide our interactions with all suppliers, including:
- A systematic management methodology;
- Clearly defined roles, responsibilities, policies, guidance and support for MDS employees and suppliers to enable a consistent approach; and
- A framework for supplier performance measurement to drive continuous improvement.
Recognizing superior supplier performance is an important component of SRM. Suppliers that provide exceptional service are recognized each year as one of MDS's PLATINUM Suppliers of Excellence.
The effort we put into choosing the right suppliers and building the best possible working relationship has many advantages. Supplier Relationship Management benefits everyone and helps us deliver the best quality products and services and unequalled customer service.