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• Our Core Processes
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Our Core Processes

MDS uses four core processes to drive results, improve quality and enhance customer service across the enterprise:

• Business Performance Reviews
  Detailed monthly reviews of operating results designed to increase accountability, improve customer responsiveness and drive decision-making.
• Talent Management
  Talent reviews to identify high potential employees and provide our best people with enriched career paths while setting a performance orientation across the workforce.
• Customer/Competition/Capital
  An annual process to drive strategy development and ensure capital is deployed to the most attractive growth opportunities.
• Operational Excellence
  World-class benchmarking and a LeanSigma toolkit to enhance quality, reduce waste, drive efficiency and deliver outstanding customer service.